Shipping & Delivery

At Urbinaire, we are dedicated to ensuring that your shopping experience is smooth and efficient from start to finish. We understand the importance of receiving your products quickly and safely, which is why we offer a fast and reliable shipping service. Below are the details of our shipping and delivery policy.

1. Delivery Time

We are proud to offer 3-day delivery for all orders. Once your order has been processed and shipped, you can expect to receive it within 3 business days. Delivery times may vary slightly depending on your location, but we strive to ensure that all orders are delivered promptly.

2. Shipping Rates

Shipping is calculated at checkout based on the delivery location and the size of your order. We aim to keep shipping costs affordable while ensuring that your products arrive securely and on time. Any applicable shipping fees will be clearly displayed before you complete your purchase.

3. Order Processing Time

Orders placed on urbinaire.com are processed within 1-2 business days. Once your order has been processed, it will be shipped, and you will receive a confirmation email with tracking details. Please note that orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Partners

We work with trusted shipping carriers to ensure your order arrives quickly and safely. Our partners are experienced in handling delicate items, so you can trust that your perfumes will reach you in perfect condition.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. This will allow you to monitor the progress of your shipment and estimate the exact delivery date. If you do not receive tracking information within 48 hours of placing your order, please contact us at contact@urbinaire.com.

6. Delivery Areas

We currently offer shipping to [list countries or regions if applicable]. If your location is not listed, please reach out to us, and we will do our best to accommodate your delivery needs.

7. Delivery Issues

If you experience any issues with the delivery of your order, such as delayed or lost shipments, please contact us immediately at contact@urbinaire.com. We will work with our shipping partners to resolve the issue as quickly as possible.

8. Incorrect Shipping Information

Please ensure that all shipping information provided at checkout is accurate and complete. Urbinaire is not responsible for orders shipped to incorrect or incomplete addresses. If you notice an error in your shipping information after placing an order, please contact us as soon as possible to correct it.

9. International Shipping

At this time, we do not offer international shipping. However, we are working on expanding our services to reach a global audience. Please stay tuned for updates on international shipping options.

10. Contact Us

If you have any questions or concerns about our shipping and delivery policies, feel free to contact us at contact@urbinaire.com. Our customer service team is here to help ensure that your order reaches you without any hassle.

Thank you for shopping with Urbinaire! We look forward to delivering your favorite fragrances straight to your door.